Pawsitively-Divine Policies

Pawsitively Divine

Returns

We want you to be satisfied! We back all things we sell and offer a 2 week (from receipt of item) money back guarantee. 

All items must be packaged and retuned in new conditions

No Returns on Close-Out. Discounted or Clearance items.

Pawsitively Divine needs a Return Authorization number prior to return to ensure proper refunding to our customer no returns will be excepted without an RA#

Buyers are responsible for all return shipping charges.

Any additional shipping charges such as priority or overseas charges, including return shipping are not refundable.

Exchanges

If you purchased an item you can exchange the unused item for another of similar value within two weeks of receipt. An unused item must be in

New condition with tags and no signs of wear.

Please e-mail us at Sales@ Pawsitively-Divine.com for returns

Defective items and Warranty Work

If you receive a defective item or need warranty work, we will either repair the item or replace the item with the same model number, color and size. All warranty work must be within the manufacturer's specified warranty period. Most warranty work is performed through the manufacturer.

Secure Ordering and your Privacy

Pawsitively Divine takes great care to make sure that your order is placed securely. We do not sell or trade your information to anyone.

We may on occasion send out e-mails advertising our specials.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.